7 Nov 2016

Difficulty in learning the pay system causes the breakdown, federal gov’t says.
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According to the federal government, the reasons for current problems with public service pay system are the backlog of files and new users’ difficulty to learn. Launched in February, the Phoenix system which is designed by IBM has met issues … Continued

26 Oct 2016

Federal Government Argues Phoenix Failure as an Honest Administrative Error
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The federal government argued that the Phoenix pay problem is an honest administrative mistake before the labor tribunal in the hearing in the Public Service Labor Relations Board. The tribunal was attended and testified by union representatives, senior officials and … Continued